Hanazono Summer Season Terms and Conditions

Thank you for booking Hanazono summer activities!

PREVENTION MEASURES AGAINST COVID-19

This season’s summer activities at Hanazono Niseko Resort will operate while sticking to the following guidelines to ensure the safety of our customers and our employees.

Please read it carefully before making a booking.
Please bring and wear a mask when entering the resort center Hanazono 308, and keep it on while moving to the activity location.


  • Guests under the influence of alcohol may not participate on river tours.
  • Pregnant customers may not join the river tours.

Please check here for information on change/cancellation charges and other notes on using the activity. Please feel free to contact us if you have any questions.

Rafting Hiking Tour Sea Kayaking
Ducky Day Tour Ocean Fishing
Canyoning Horse Riding Tour Golf Cart Tour
River Fishing Cycling Tour Tree Trekking

Rafting & Ducky

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Canyoning

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

River Fishing

  • Cancellations received 15 days prior to the booking will incur no cancellation fee.
  • Cancellations received 14 days prior to the booking will incur a 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Hiking

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Day Tour

  • Cancellations received 8 days or longer: No cancellation fee
  • Cancellations received between 7 days and 4 days: 50% cancellation fee
  • Cancellations received 3 days before the date of use: 100% cancellation fee

Horse Riding Tour

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Cycling Tour

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Sea Kayaking

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Ocean Fishing

  • Cancellations received 4 days prior to the booking will incur no cancellation fee.
  • Cancellations received 3 days prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Golf Cart Tour

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.

Tree Trekking

  • Cancellations received 2 days prior to the booking will incur no cancellation fee.
  • Cancellations received 1 day prior to the booking will incur a 50% cancellation fee.
  • Cancellations received on the day of the tour will incur a full 100% cancellation fee.
  • Cancellations caused by inclement weather etc., will incur no cancellation fee.