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FAQ

FAQ

Where is Niseko

Niseko is located on the northern island of Hokkaido. It is a 2 hour flight from Tokyo, a 4 hour flight from Shanghai, a 5 hour flight from Hong Kong, and a 12 hour flight from Singapore via Tokyo.

When is the best time to come to Niseko?

The best time to travel to Niseko and enjoy the powder snow is from the middle of December through to the end February. March is also a great time to come as the resort is quiet, accommodation is cheaper, and you tend to have lots of sunny days! There is very limited skiing available in April.

How far is Sapporo Chitose airport from Niseko?

The transfer from Sapporo Chitose airport to Niseko takes between 2 to 2. 5 hours for a private taxi, 3 hours for coach transfers, or 3. 5 hours on the train. The train terminates at Kutchan station, which is a 20 min bus or taxi ride from Niseko.

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How far is Sapporo city from Niseko?

Sapporo city is 2. 5 hours by private taxi and coach transfers or 3 hours on the train. Once again you will have to make your way to Kutchan station if you wish to catch the train.

Can I eat western food in Japan?

There are many western dining options in the bigger cities of Japan. You will be surprised with some of the Japanese food as it is very similar to western food! In Niseko there is a good mix of western/Japanese dining options.

Do you have western beds?

All our properties have western styled beds. Ginsetsu has two tatami bedrooms whilst Suiboku has one tatami bedroom in all lofts except the 2 bedroom lofts. Most of the western styled bedrooms can be configured as either a double or twin beds. Some properties have bedrooms with double beds only.

Do I need to pre book airport transfers?

You will need to pre book all transfer options at least 14days prior to arrival. You do not need to pre book the train? How do I get to Niseko by train? If you wish to catch the train from Sapporo Chitose airport to Niseko you will need to catch a train to Kutchan station changing at Otaru. Kutchan is the nearest station, which is a 20 min bus or taxi ride from the resort

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What time are the last coach transfers from Sapporo Chitose airport?

The last coach NPC is able to arrange leaves Sapporo Chitose Airport at 21:00, there are no scheduled buses for flights arriving after 20:40.

Do I need to pre book ski rentals?

We recommend pre booking ski equipment during the peak season (20th of December through to the 10th of February), or if you have unusual requirements so you are guaranteed availability.

Do I need to pre book ski lessons?

We recommend pre booking private ski lessons during the peak season (20th of December through to the 10th of February), or if you have unusual requirements so you are guaranteed availability. Group lessons are almost always guaranteed, but we do recommend booking in advance for the Christmas/New Year and Chinese New year periods.

Do I need to pre book ski passes?

There is no need to pre book ski passes, however, it can be more convenient to pre book and have these ready for you at check in. The price is the same whether you book in advance or arrange them yourself on arrival.

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Can I use a credit card in Niseko?

Japan is still largely a cash based society and it is recommended you always have cash on you. However in the Niseko area more and more restaurants are now accepting credit card payments.

Is there an international ATM in Niseko?

There is an international ATM in the lobby of the Yama Shizen East building located in the Upper village. The ATM is only available for withdrawals between 07:30 and 21:00 daily.

Can I change foreign currency in Niseko?

Can I cash traveler’s cheques in Niseko?

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Is there a supermarket in Niseko?

There are two convenience stores in Niseko, which stock the basic items. The nearest supermarkets are in Kutchan, which is a 20 minute local bus ride away. There are free buses to Kutchan every night during the winter season.

Do I need avalanche gear to ride in Niseko?

Niseko has a vast amount of off piste skiing across all resorts. If you wish to ride off piste it is recommended you have avalanche gear and not ride alone. Avalanche gear can be purchased or rented in Niseko.

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